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Adjusters Asia and its claims professionals have broad experience and expertise in all fields of insurance loss adjusting. With a firm eye on detail, our approach to the adjustment of all insurance claims - large or small - remains the same: each and every claim receives the same unswerving commitment to quality, integrity and excellence. At Adjusters Asia, there simply isn't room for anything else. Below is a brief description of the claims and loss adjusting expertise offered by staff. Use the links at the left of the page to navigate
this section of our site. All Lines As a full multi-line claims adjusting company, our staff of independent insurance claims adjusters have a wide range of experience in all classes of insurance. From casualty adjusting through to the adjustment
of major commercial property claims involving complex issues of
legal and contractual liability, subrogation and business interruption
(BI), our in-house team of forensic accountants, legal experts,
construction project managers, mediators, senior property adjusters
and information technology professionals have the experience and
expertise necessary to bring any loss or claim to a swift and successful
conclusion. Commercial Property The expertise of our firm in the adjustment of commercial property claims, both large and small, is widely recognized by insurance and reinsurance companies in countries throughout the world. Complex insurance claims derived from manuscript policy wordings, each replete with issues of contractual liability, business interruption, and contentious coverage issues, are, quite frankly, all the norm here at Adjusters Asia. In fact, our reputation as one of the leading property-adjusting firms in Asia has been achieved only through our deep understanding of such claims, as well as the manner — and speed — in which these complex insurance losses are brought under control, and then swiftly settled by our commercial property adjusters. Among the many insurance losses adjusted in this category are:
Business Interruption (BI) Projecting the levels of turnover and profit that could have been achieved had a loss not occurred is only one area in which the business interruption (BI) specialists at Adjusters Asia have received wide acclaim. Credible data is the key to validating any claim for business interruption (BI), and at Adjusters Asia such data is taken into account by our adjusters only after being subjected to a rigorous and thorough analysis. Great attention is paid, as well, to such things as loss mitigation and the immediate resumption of operations at alternate locations, all with the goal of mitigating any claim for business interruption (BI) and returning the policyholder to the same level of business activity and profits that existed prior to the loss. At Adjusters Asia, our team of professional independent
insurance adjusters and accountants not only understand the business
of insurance, as well as the many variables involved in any claim
for business interruption — we understand business. Construction As the only firm of independent insurance adjusters in Asia with an in-house team of professional project managers offering a host of project management services, Adjusters Asia is widely recognized as the leader in the adjustment of construction claims, large or small, throughout Asia. From Hong Kong, China, Taiwan and the Philippines, to Thailand, India and Afghanistan, the engineers and construction project managers at Adjusters Asia are fully familiar with construction practices throughout the Asian region, and have the knowledge and expertise necessary to successfully resolve — and expedite — any and all insurance claims in this specialized field. The following is a brief summary of the claims expertise offered by our senior independent insurance adjusters in the field of construction losses.
Technology Under the direction of our founder, a professional independent insurance adjuster — and programmer — with over 25 years adjusting experience, Adjusters Asia was established with a strong emphasis on technology. Utilizing our in-house team of software developers, programmers, database engineers and Internet web designers, Adjusters Asia, in addition to its core business of insurance claims adjusting, develops and deploys advanced Internet (web) and software applications targeted specifically for the insurance industry and others associated with it. As to hardware, Adjusters Asia has considerable expertise in all areas of information technology (IT) hardware and electronic equipment, including equipment and systems indigenous to the telecommunications, computer and semiconductor (chip) industries. RAID systems and other storage methodologies are issues frequently at the heart of insurance claims in the computer sector, and Adjusters Asia, with its own first-hand knowledge of such systems, offers unrivalled expertise in this highly specialized area. In fact, as an active member of the technology community here in Asia, our firm regularly performs speed and integrity tests on a variety of newly released computer and IT hardware, sharing and exchanging this information with our many IT colleagues in the field. The following is a brief summary of the claims expertise offered by our technology adjusters.
Because of our extensive knowledge in the field of information technology (IT), including network security, infrastructure security and attacks initiated by way of computer viruses, hackers, crackers and Trojan horses, insurance companies throughout the world have been quick to recognize the expertise of Adjusters Asia and its technology adjusters in all matters of insurance technology claims, not only in Asia, but in countries throughout the world. In fact, as the only loss adjusting firm with an in-house IT department, Adjusters Asia is widely viewed as the de facto expert in all areas of technology losses and claims, including those arising from Global Technology Errors & Omissions insurance policies (product failures). Below are some useful links that provide information on Denial of Service (DoS) Attacks, Network Attacks, Operating System (OS) Attacks and Trojan Horse Attacks. For those interested in the hardware side of things, a link to Tom's Hardware - a site offering test results of the latest IT hardware - has been included.
Energy - Oil and Gas Adjusters Asia and its team of independent insurance claims adjusters, oil and gas engineers, construction project managers and IT professionals have considerable expertise in the field of petro-chemical (oil & gas, petroleum) claims and losses. From Venezuela to the Middle East, or from Vietnam and the Philippines to Indonesia and Thailand, Adjusters Asia understands the complexity of the global oil and gas (petroleum) industry, and has the comprehensive experience necessary to successfully handle the often-complex losses arising from the petro-chemical sector. Often, the dynamics of political, economic, industrial and social unrest, as well as the poor allocation of local resources, can give rise to, or impact the value of insurance claims and losses in the petroleum sector, and Adjusters Asia, with its broad experience in the Asian region, understands these issues, and works quickly to resolve and/or circumvent the problems in order to effect a rapid return to full operations. In concert with leading petro-chemical, structural and civil engineers, all with vast experience in the Asian region, Adjusters Asia and its team of construction project managers, oil and gas adjusters, accountants and business interruption specialists are quick to identify the key elements — and dynamics — behind any insurance claim in the oil and gas sector, and work tirelessly to mitigate the loss and to immediately restore production capacity and profits to the levels that existed prior the claims event. From oil and gas refineries to offshore drilling
platforms, or from cross-country pipelines to oil and liquid (liquefied)
natural gas (LNG) storage facilities and ocean-going tankers, Adjusters
Asia and its senior oil and gas adjusters understand the inner-workings
of the global petroleum (oil and gas) industry, and have the knowledge
and expertise necessary to bring any and all insurance claims in
this specialized field to a swift and successful conclusion, not
only here in Asia, but in countries throughout the world. Aviation The highly experienced investigators, insurance claims adjusters, legal and aviation specialists at Adjusters Asia provide a broad range of services to the aviation industry, including aviation insurers, reinsurers, brokers, aviation underwriters and aircraft owners. From thorough, fact-finding investigations into the cause and origin of aviation losses and failures, to the management and administration of aviation related lawsuits and litigation, the aviation adjusters at Adjusters Asia have the expertise necessary to handle these complex, highly technical claims. The following is a brief summary of the claims expertise offered by Adjusters Asia in connection with aviation losses.
Below are some useful links to government and non-governmental aviation sites.
Surety & Fidelity The insurance and bond adjusters at Adjusters Asia have extensive experience in the investigation and adjustment of surety and fidelity bond claims. With a staff of highly specialized bond adjusters, mediators, accountants, independent insurance adjusters and construction project managers, Adjusters Asia is quick to identify the key issues at the heart of surety and fidelity bond claims, including the legal obligation of the bond itself, and works quickly to mitigate the loss following a thorough and detailed analysis of the issues. Working with each of the parties to the bond, including the principal and obligee, as well as with key subcontractors and suppliers, Adjusters Asia promply establishes the full spectrum of available options, including those related to recovery, all with the intent of mitigating — or possibly eliminating — the exposure of its surety bond clients. Below are the types of bonds in which the bond specialists here at Adjusters Asia have often been consulted for their expertise.
Entertainment - Film Industry The professional independent insurance adjusters at Adjusters Asia have extensive experience in the adjustment of insurance claims and losses arising from both foreign and domestic film productions, television (TV) productions, music video projects and animation film productions taking place in Asia. Our services in the entertainment field extend also to insurance claims and/or losses arising from the use of music concert halls, stadiums, halls and other venues, including studio production facilities for sound recording, sound track mixing, sound and film editing, as well as for general filming purposes. With our thorough understanding of the entertainment industry, as well as with the processes — and costs — of film (filming), music and television (TV) productions throughout the Asian region, Adjusters Asia provides a host of claims adjusting, risk assessment and film survey services to insurance companies and brokers worldwide, including major film studios, independent film studios, music companies and labels, producers of commercials, location managers, studio film producers, filmmakers and independent film producers. Below is a brief summary of the claims expertise offered by Adjusters Asia in connection with film, television and music video productions.
From Hong Kong to India, the professional independent
insurance adjusters at Adjusters Asia know the film and entertainment
industry throughout the Asian region, and have the experience and
expertise necessary to bring any claim in this specialized field
to a swift and successful conclusion. Aquaculture Adjusters Asia and its team of independent insurance adjusters, investigators and business interruption specialists have broad experience in the investigation and adjustment of aquaculture claims arising from fish, shrimp, prawn and general shellfish aquaculture farms and hatchery operations. With the rapid, unprecedented depletion of wild stocks from the world's oceans and seas, commercial aquaculture farming is seen as the only alternative to meet the growing demand for fish products. In fact, so great is the demand, that in several countries throughout the world, including some found in Asia, aquaculture farming is currently the fastest growing segment of the agricultural sector, with thousands of new aquaculture farms entering production each year. Morbidity, or loss of stock claims arising from aquaculture operations are highly complex, and often involve issues of non-compliance, pollution, chemical contamination, disease, theft, predators, algae blooms and sea lice infestations. The aquaculture adjusters at Adjusters Asia fully understand the dynamics behind such claims, and are fully familiar with the in-depth investigations and loss-quantifying measures required to properly document the claims in this specialized field. From Japan, China and the Philippines, to Vietnam,
Indonesia and Thailand, the independent insurance adjusters at Adjusters
Asia are fully familiar with the aquaculture industry throughout
Asian region, and have the experience and expertise necessary to
bring any and all insurance claims in the aquaculture field to a
swift and successful conclusion. Catastrophe (CAT) Losses Adjusters Asia and its team of independent insurance claims adjusters, marine surveyors, investigators, appraisers, mediators, claims administrators, construction project managers and information technology (IT) professionals have participated in the adjusting of catastrophe (CAT) losses worldwide, including disasters, natural and man-made, arising from chemical and petro-chemical (oil & gas) contamination, oil spills, floods, hurricanes, typhoons, tidal waves (tsunami) and earthquakes. With an in-house team of software developers, database engineers, programmers, designers and Internet (web) specialists, Adjusters Asia can quickly design and launch on-line applications and databases to streamline the handling of insurance claims and losses arising from catastrophe (CAT) events, all wth the goal of establishing effective cost-control measures — as well as a welll-organized approach — to the adjustment of catastrophe (CAT) claims and losses. At Adjusters Asia, our expertise in the adjustment,
management, administration and supervision of catastrophe (CAT)
losses and claims, insurance or otherwise, is only one of the many
services offered by our staff of independent insurance adjusters,
catastrophe (CAT) adjusters, project managers, mediators, appraisers,
claims managers, business interruption (BI) specialists and Internet
IT professionals. Environmental Adjusters Asia and its team of professional insurance adjusters, risk consultants, private investigators and environmental claims adjusters provide a host of services in relation to environmental claims and damage arising from the escape, or release, of petroleum products and by-products, oil and gas products, and chemical products and agents, whether land, water or air-borne. Investigations into the cause and origin of environmental claims and losses are both thorough and fact-filled, and are often conducted by the professional adjusters and investigators at Adjusters Asia in concert with some of the leading environmental scientists and engineers found in Asia, including structural, chemical, soil, geological, civil and petro-chemical (oil & gas, petroleum) engineers. The resources and expertise of Adjusters Asia in respect of environmental claims includes the management of environmental and toxic waste cleanup operations, the disposal of hazardous materials (HAZMAT) in accordance with federal and regional laws, and the handling of environmental property damage claims, liability claims and lawsuits (litigation) arising from the environmental event, catastrophe or otherwise.. At Adjusters Asia, we understand the regional
laws relating to environmental claims and damage, as well as the
practices involved in the cleanup of toxic waste and other hazardous
materials (HAZMAT) sites, including those arising from mining and
drilling operations. With our broad knowledge and experience in
the Asian region, the environmental loss adjusters at Adjusters
Asia can respond quickly to environmental claims, disasters or otherwise,
ensuring that controlled, cost-effective measures are immediately
put into place to minimize the damages, as well as the claims, insurance
or otherwise, arising from such events. Liability Adjusters Asia and its liability adjusters have considerable expertise in the investigation and adjustment of insurance liability claims, including those pertaining to contractors (contractor's liability) and professionals (errors & omissions). With its in-house staff of bodily injury adjusters, appraisers, negotiators and professional mediators, Adjusters Asia has the resources and expertise necessary to handle any type of insurance liability claim, including those involving property damage, business interruption, bodily injury or death. The following is a brief summary of our experience in the field of liability claims adjusting.
Boiler & Machinery Adjusters Asia and its team of insurance adjusters and boiler and machinery specialists understand the dynamics behind the failure of boilers, pressure vessels and other vital pieces of machinery. Investigations carried out by our boiler and machinery adjusters often reveal that the cause — or events — giving rise to claims for boiler and machinery failures began months, if not years before the date of the actual failure, pointing to a breakdown in the organizational, or chain-of-command structure. With our broad experience in the adjustment of
boiler and machinery claims, the specialists here at Adjusters Asia
are quick to identify the origin of the failure, electrical, mechanical
or otherwise, and to determine the correct course of action in respect
of the losses and damages resulting therefrom, including claims
for business interruption. Transportation Adjusters Asia and its team of independent insurance claims adjusters, surveyors, aviation adjusters, appraisers, investigators and transportation specialists have considerable experience and expertise in the adjustment of insurance claims arising from inland marine (trucking) operations, ocean-going marine carriers, motor truck cargo hauling, warehouseman's operations, aviation cargo and general mass transit systems, public, private or jointly owned. The following is a brief summary of the insurance claims expertise, marine, aviation and inland marine, offered by the transportation adjusters here at Adjusters Asia.
From the Philippines to Russia, Adjusters Asia
and its transportation, aviation, marine and inland marine insurance
adjusters are familiar with the transportation industry and its
practices, laws and regulations throughout the Asian region, and
have the experience necessary to bring any and all insurance claims
in this specialized field to a swift and successful conclusion. Travel Insurance Adjusters Asia and its team of insurance claims adjusters, in conjunction with our claims management division, offer a full range of claims adjusting services to insurance companies and brokers specializing in travel and business travel insurance policies. Among the claims adjusting services provided by Adjusters Asia are those relating to emergency medical expenses, trip or travel cancellation and curtailment insurance, travel-related personal liability claims, journey continuation, travel-related legal expenses, travel delay insurance, baggage delay, damage and theft insurance, as well as claims arising from hijack (highjack), kidnap (kidnapping) and detention insurance policies. Leveraging the expertise and resources of our
in-house software engineers, programmers, designers and Internet
(web) professionals, Adjusters Asia designs and deploys on-line
claims and database solutions that minimize the expenses associated
in the adjustment of travel insurance claims, ensuring a cost-effective
approach to the processing of such claims on behalf of our travel
insurance clients. Fine Art & Jewellers (Jeweler's) Block Adjusters Asia and its team of independent insurance adjusters and investigators have considerable experience in the adjustment of claims and losses arising from Fine Art and Jewellers (Jeweler's) Block coverage. From private to corporate collections, or from
dealers to museums and fine art galleries, Adjusters Asia and its
professional adjusters are adept at documenting and evaluating the
claims in connection with such losses, including claims involving
gemstones, paintings, etchings, drawings, lithographs and statuary,
rare, priceless or otherwise. Bloodstock The professional independent insurance adjusters at Adjusters Asia have considerable expertise in the adjustment of bloodstock insurance claims, including motality and theft losses, and claims relating to major medical and surgical procedures (morbidity). The bloodstock adjusters at Adjusters Asia are
adept at establishing proper bloodstock valuations, including those
for race horses (equine), stud horses and livestock, and are well
acquainted with veterinary practices throughout the Asian region. Kidnap (Kidnapping), Ransom and Extortion Kidnap (kidnapping), ransom and extortion is a growing world problem, particularly in developing nations, and with multi-national corporations leading the way in the new global economy, their directors, officers and employees are most often the ones to experience the first-hand effects of such acts, political, social or otherwise. Adjusters Asia and its team of professional investigators, mediators, negotiators, independent insurance adjusters and claims and recovery experts maintain a host of high-level contacts throughout the Asian region, and can assist in resolving the insurance claims for kidnap (kidnapping), ransom and extortion, either through direct negotiation and recovery efforts, or by working alongside police and military authorities to monitor — and protect — the financial interests (ransom / extortion payments made available) of the kidnap, ransom and extortion victim(s) and/or the kidnap (kidnapping), ransom and extortion insurer. All insurance claims for kidnap (kidnapping),
ransom, detention, abductions, hijacks and extortion are handled
only by the Managing Director and President of Adjusters Asia, often
in concert with leading political, military and security experts. Residential - Homeowner Insurance claims under homeowner policies, whether for fire, flood, windstorm or theft, are resolved in a professional and cost-effective manner by the highly experienced adjusters and appraisers here at Adjusters Asia. With our expertise in regional and municipal building laws, bylaws and codes, as well as in the field of construction project management and administration, Adjusters Asia and its insurance adjusters can prepare the necessary repair specifications (scope of repair) in accordance with the conditions, limitations and exclusions of the policy, and then quickly obtain competitive bids from local and competent building contractors with a reputation for undertaking repairs, rebuilding and/or restoration work in the shortest possible time in order to mitigate the claim (if any) for additional living expenses. From outbuildings to castles, or from bungalows
to palaces, Adjusters Asia and its staff of professional independent
insurance adjusters, appraisers and construction project managers
have the experience — and a solution — that's right for
you. Automobile The professional independent insurance adjusters, appraisers, mediators, negotiators and casualty claims specialists at Adjusters Asia have considerable experience in the adjustment of automobile insurance losses, including traffic and mass transit accidents in which claims for bodily injury, major or minor, legitimate or fraudulent, have been advanced. In addition to providing detailed and comprehensive
witness statements, as well as accident and scene investigations,
diagrams and reconstructions, the bodily injury adjusters at Adjusters
Asia monitor and evaluate, and then validate the costs associated
with surgical, hospital, physiotherapy, massage and other medical
expenses, providing, as well, full litigation support services,
including recommendations on expert testimony, to defense lawyers,
attorneys and law firms representing its automobile insurance clients. Marine Adjusters Asia and its marine adjusters and surveyors offer a broad range of services to insurance and reinsurance companies, risk managers, marine underwriters, brokers and agents connected with the maritime industry. In addition to undertaking comprehensive marine surveys, the marine specialists at Adjusters Asia offer expertise in the adjustment of claims and losses arising from a variety of marine covers, including those listed below.
For information on our survey services, including
those related to the marine, cargo, film and construction industries,
follow the link at the top of the page to our section on surveys. Investigation Services Adjusters Asia and its team of insurance claims adjusters and investigators conduct private, highly confidential investigations on behalf of insurance companies, brokers, underwriters, law firms, lawyers and attorneys, as well as on behalf of other companies, associations and organizations, government, corporate or private, needing assistance and/or information on any topic, company or person in Asia, Southeast Asia or the Asia (Asian) Pacific region. With insurance fraud now a multi-billion dollar concern to the insurance industry, as well as to informed members of the public (policyholders) deeply concerned with the rising cost of insurance premiums, insurance, reinsurance companies, underwriters and brokers throughout the world have come to rely on the expertise and resources of Adjusters Asia and its professional investigators and adjusters as it relates to the investigation of suspected insurance fraud cases, arson or otherwise, occurring anywhere in the Asian region. To learn more about the private and highly confidential
investigation services offered by Adjusters Asia and its team of
independent insurance adjusters and private investigators, follow
the link at the top of the page to our section on investigations. Risk Assessment — Loss Prevention Adjusters Asia and its staff of independent insurance claims adjusters, surveyors (marine, film, construction), private investigators, construction project managers, claims administrators and information technology (IT) professionals are adept at identifying risks and exposures, and formulating effective risk management strategies to mitigate the potential for loss. With an in-house team of construction project managers, marine surveyors, investigators, oil and gas (petro-chemical) engineers, insurance claims adjusters, software developers, network security experts, database engineers, programmers and Internet web professionals, Adjusters Asia offers expertise in the identification and analysis of risks in the construction and technology sectors, as well as with risks, political, social or otherwise, relating to kidnap (kidnapping), ransom and extortion insurance covers. From local water and energy allocation practices,
to areas of political, social and worker unrest, Adjusters Asia,
with its resources and broad experience in the Asian region, can
provide critical information on known, unknown and projected operational
risks and hazards, all of which is vital in making informed business
decisions on a variety of subjects and topics, including insurance
coverages, construction project safety and security, and the defense
of computer networks (LAN, WAN), intranets or extranets (Internet). Workers' Compensation Adjusters Asia and its team of independent insurance adjusters, investigators, claims-control managers, claims administrators and IT professionals offer a broad range of workers' (workmen's) compensation solutions to private and publicly-traded companies and corporations, as well as to all levels of government, federal or regional, including departments devoted to labor and workers' (workmen's) compensation issues found at the state, provincial and municipal levels. In addition to our thorough understanding of labor laws, the claims and legal professionals at Adjusters Asia are fully familiar with the gamut of workers' (workmen's) compensation statutes and regulations in place throughout the Asian region, including safety in the workplace and other general safety regulations enacted by several ASEAN and non-ASEAN nations. From the administration of employee accident,
life and sickness benefits plans, to the investigation and management
of workers (workmen's) compensation claims, lawsuits and litigation
issues, Adjusters Asia, in concert with its team of insurance claims
adjusters, investigators, cost-control managers, claims administrators
and IT professionals, has a solution that's right for you —
and your budget. Reporting With Internet security now a major concern to companies throughout the world, our firm and its staff of IT professionals promote and recommend the resources and services of its high-speed, secure server, a system incorporating the very latest in encryption technology. Of course, our reports can still be sent by way of traditional delivery methods, but then the advances made in respect of information delivery - as well as security - are lost. To facilitate the use of our secure document exchange
platform, Adjusters Asia has prepared a comprehensive help
section covering a range of topics, all with the goal of getting
your information moving fast. Useful Links Click the countries below for a variety of useful links, some of which relate directly to the business of insurance.
Countries Serviced Below are the countries in Asia serviced by our company.
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