Adjusters Asia, a developer of advanced technology for the financial services industry worldwide, has recently launched its Connect Live v. 1.0 customer relationship management (CRM) software, a web-based application that allows viewers to connect instantly - in real-time - with any of our staff (including support and customer service personnel) enterprise-wide.

Using complete open source technology - PHP ( Hypertext Preprocessor) and MySQL (Structured Query Language database) - our firm is now able to provide live support and real-time customer service to any of its web site visitors at the click of a button - all without having to download and install any special software.

To begin using this feature, follow the instructions below.

  • Locate a staff member's page by proceeding to our Contact Section
  • Click the online icon found on that person's page
  • This immediately launches a chat window
  • In the top area of the window, create a session name for yourself
  • In the bottom area of the window, type your message or question and then click Send to begin your real-time chat session