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Adjusters Asia, a developer of advanced technology
for the financial services industry worldwide, has recently launched
its Connect Live v. 1.0 customer relationship
management (CRM) software, a web-based application that allows viewers
to connect instantly - in real-time - with any of our staff (including
support and customer service personnel) enterprise-wide.
Using complete open source technology - PHP (
Hypertext Preprocessor) and MySQL (Structured Query Language database)
- our firm is now able to provide live support and real-time customer
service to any of its web site visitors at the click of a button
- all without having to download and install any special software.
To begin using this feature, follow the instructions
below.
- Locate a staff member's page by proceeding
to our Contact
Section
- Click the online
icon found on that person's page
- This immediately launches a chat window
- In the top area of the window, create a session
name for yourself
- In the bottom area of the window, type your
message or question and then click Send
to begin your real-time chat session
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