Adjusters Asia is expanding its presence throughout the Asian region, and invites other companies and independent claims professionals to join us as partners in this rapidly expanding market.

On the global side, our goal is to establish a network of worldwide partners - independent insurance adjusters in North America, Europe, Africa, Australia and South America.

1 ADJUSTER

As a leading developer of applications and Internet technologies - intranets, extranets and secure document exchange platforms - for the financial services industry worldwide, the partners to such a strategy would gain an immediate advantage through the deployment of advanced management and information delivery systems - technology now reshaping the business practices of our industry.

How important is this?

Insurance and other financial services companies are collectively spending billions of dollars on technology - not only to maximize efficiency and cut costs - but to better service their customers. They are the undisputed leaders in terms of investment size, vigorously pursuing such a course with the knowledge that only those companies with the very best processes - technology that effectively reduces the cost of products while at the same time enhancing the quality of services - will survive and continue to prosper.

And our own industry - namely that of independent claims adjusting - is no different.

Specifically, advanced technology available to independent adjusting companies, its management, claims adjusters and other staff, can - and does - reduce costs while at the same time delivering the promise of a consistently better product.

The following is a brief description of how this is done.

Secure Client Login Areas

E-mails are subject to the account limitations of ISPs and can - quite literally - be "picked off" anywhere on the Internet. In addressing these security concerns, companies throughout the world are now moving quickly to secure document exchange platforms. To do otherwise is to run the risk of legal liability for the loss of sensitive documents - as well as their possible misuse.

Secure Staff Login Areas

The importance of employee extranets, particularly for adjusting companies with a multi-office operation, cannot be underestimated. In addition to facilitating the transfer of documents - including overseas transcription files - in a secure environment, this section of a company's website incorporates a complete time and document management system, the data for which - available at the click of a button - is critical in performing ongoing staff and file audits. In addition, and with educational and course materials playing an ever-increasing role in the effectiveness - and ability - of independent adjusters, it is essential that reference materials be made available at all times, at home or in the field.

Administrator Extranet

Critical to the success of any Internet strategy is the control - or administrative center - an area facilitating the timely delivery of content throughout all sections of a company's website. Of greater importance, however, are the auditing functions, those that allow a company to periodically - and on demand - review the performance of its claims adjusters, as well as the consistency and high standards of its products. A wealth of statistics - assignments, open files, unbilled time, revenue sources and historical data - each critical in guiding the decision-making process at the management level, is available also on demand, again at the click of a button.

The Downfall

Technology is expensive and - like the operating systems found on personal and business computers - changes rapidly. It requires constant attention, refining, innovation - and money.

The Solution

The establishment of a global adjusting network - independent insurance claims adjusters in North America, Australia, Europe, Africa and South America - each sharing the resources of an in-house IT department strategically located in Asia, is a solution that makes sense. In addition to the enormous savings achieved through such an arrangement, the deployment of advanced processes - refined and upgraded on an ongoing basis - would clearly position the members of this group as leaders in the loss adjusting industry for years to come.

If you are an adjusting company - or an independent insurance adjuster - who understands the importance of technology, we'd like to hear from you. Contact us for more information on what promises to be a global network of claims professionals that forever changes the way we do business.

At Adjusters Asia, we don't buy advanced technology - we create it.